Basic Information on the Protection of Personal Data Transferred to Hesperides Fine Jewelry
The basic information regarding the protection of personal data transferred to Hesperides Fine Jewelry is provided below. Hesperides Fine Jewelry presents the following explanations to its customers and third parties who use our website and/or mobile applications in order to fulfill its obligation to inform under Article 10 of the Law on the Protection of Personal Data No. 6698 (“KVKK”). Hesperides Fine Jewelry reserves the right to update this Personal Data Protection Statement at any time within the framework of changes to the applicable legislation.
1) Legal Basis for the Collection of Personal Data
Various laws regulate the use of our customers’ personal data. Primarily, the KVKK sets out the principles of personal data protection. In addition, the Law on the Regulation of Electronic Commerce No. 6563 contains provisions regarding personal data protection. Provisions of the Turkish Penal Code No. 5237 also foresee criminal sanctions for certain cases to protect personal data.
Furthermore, data collection and use are necessary for the fulfillment of our obligations arising from the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts.
2) Methods Used to Collect Personal Data
a) The data provided by customers who carry out transactions via the website www.hesperidesfinejewelry.com or mobile applications are processed by Hesperides Fine Jewelry in accordance with customer consent and legal provisions.
b) The website www.hesperidesfinejewelry.com uses cookies. A cookie is a file, mostly consisting of letters and numbers, stored on your device’s internet browser or hard drive, enabling the device to be recognized.
c) In order to provide better service to visitors and within the framework of legal obligations, www.hesperidesfinejewelry.com will collect, process, share with third parties, and securely store your browsing information, without using it for purposes outside those stated in this statement.
d) www.hesperidesfinejewelry.com stores information collected through log files, clear gif files, and/or third-party sources to create a summary of your preferences. It may track your browsing information and/or usage history on the site to offer personalized promotions, improve the website/mobile app content, and/or determine your preferences.
e) The information collected from you on the website through various methods and at different times may be matched and used together with information obtained from third parties or other sources.
f) The www.hesperidesfinejewelry.com mobile app uses both session cookies and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your hard drive for a long period. You can remove persistent cookies and reject both session and persistent cookies by following your internet browser’s “help” file instructions or visiting www.allaboutcookies.org or www.youronlinechoices.eu. If you reject cookies, you may continue to use the site/app, but you may not be able to access all functions or your access may be limited.
3) Use of Cookies on the Website
a) Cookies are used to remember your preferences and personalize your site/app usage. This includes cookies that save your password and keep your session open, preventing the need to enter it multiple times, and cookies that remember you for future visits.
b) Cookies are used to determine how you use the site/app, including from where you connected, which content you viewed, and the duration of your visit.
c) Cookies are used for advertising/marketing purposes to present you with relevant content and ads based on your interests, offering customized campaigns and avoiding previously declined offers.
4) Use of Third-Party Cookies for Advertising and Retargeting
The website may use cookies to activate “advertising technology” to present ads that may be of interest to you when you visit search engines, the site/app, or other websites where the site advertises. Advertising technology uses information about your previous visits to deliver personalized ads. A unique third-party cookie may be placed in your browser to recognize you. You may remove or reject cookies as described above.
5) Purposes of Collecting Personal Data
Hesperides Fine Jewelry may record, store, update, disclose, transfer, classify, and process your personal information in cases and to the extent permitted by law. Your personal data may be used for:
a) Verifying the identity of the person making a purchase,
b) Recording address and other necessary information for communication,
c) Contacting you regarding contract terms, updates, and notifications,
d) Preparing all necessary records and documents in electronic or physical form,
e) Fulfilling our obligations under contracts,
f) Providing information to public officials when legally required,
g) Offering products and campaigns based on customer interests,
h) Increasing customer satisfaction, recognizing customers, conducting marketing/advertising activities, and organizing surveys,
i) Providing suggestions through partners,
j) Evaluating customer complaints and suggestions,
k) Fulfilling legal obligations and exercising legal rights.
6) Protection of Your Personal Data
Personal data shared with Hesperides Fine Jewelry is under our supervision and control. As the data controller, we take necessary organizational and technical measures to ensure confidentiality and integrity. Periodic penetration tests are carried out in accordance with national and international standards.
7) Sharing of Your Personal Data
Personal data is shared with third parties only with customer consent, except for legal obligations requiring sharing with courts and public authorities. Data may be transferred to contracted third parties for service provision and quality control. While precautions are taken, Hesperides Fine Jewelry is not responsible for breaches caused by third parties’ data protection policies. Data may be shared with shareholders, affiliates, partners, cloud storage providers, contracted marketing agencies, banks, and other domestic/foreign business partners.
8) Your Rights Under KVKK
You have the right to:
a) Learn whether your data is processed,
b) Request information if processed,
c) Learn the purpose and appropriateness of processing,
d) Know third parties to whom it’s transferred,
e) Request correction if incomplete/incorrect,
f) Request deletion/destruction within KVKK Article 7,
g) Request notification of corrections/deletions to third parties,
h) Object to results from automated processing,
i) Request compensation if processing violates the law.
9) Changes in Personal Data Legislation
Your rights under KVKK are our obligations. We process your data in accordance with the law and will update this statement if legal changes occur.
10) Keeping Your Data Accurate and Up-to-Date
Under KVKK Article 4, Hesperides Fine Jewelry is obliged to keep your data accurate and up-to-date. You must share accurate and updated information and notify us of changes via our contact channels.
11) Contact Regarding Your Personal Data
For any questions or opinions regarding your personal data, you can contact us at info@hesperidesfinejewelry.com.